Called and talked to one of their mechanics about some testing being done on our Toyota because of another company’s error in tightening the oil filter down. Explained the whole situation and he was so honest with me in telling me that it was not worth the cost, because there was probably no damage done because not all of the oil leaked out. I was so surprised, I honestly believe if I would have called somewhere else they would not have told me this and been honest about it. So even though I have not had any work done here, if I ever do need it I will. Honesty is so important when finding the right mechanic and they definitely proved that to me today. Thanks guys.
I was recommended by my supervisor and this place is fantastic. The guys even gave me a ride to and from the shop to pick up my car. The price was affordable and they told me about minor repairs that the car needed. They TOLD ME, but didn’t try to sell me on anything. They seemed honest and very very friendly. After my car was serviced and waiting for me to pick it up, there was an unpopped bag of popcorn as a thank you sitting by my odometer. I thought that was cute. I will definitely be taking my car back to Bill & Charlie’s. Keep up the good work guys!